If you open a workspace and see a Workspace suspended page, Nebula has locked that workspace.
What it means
Nobody in the workspace can use it while it is suspended.
API keys stop working (they are not deleted, so they work again after the suspension).
Nothing is deleted. The suspension can be lifted.
Why it happens
A workspace is suspended by Nebula staff, for example for breaking the rules or abusing the service. The workspace owner can see a reason.
What to do
Members: nothing. Ask your workspace owner.
The owner: contact Nebula support (Help and Support, or [email protected]) to ask why and how to resolve it.
Nebula staff can still look into a suspended workspace to help sort it out.
Related articles
Contact Nebula support (chat, email, bug reports and what to include)
