A department groups staff by what they do (for example Cabin Crew, Ground Crew, Security). A person can be in more than one.
What departments are for
The Directory groups people by department.
Quotas can apply to departments as well as roles.
Policies and Docs can be limited to certain departments.
The Staff page can filter by department, and shows it as a coloured badge.
Manage them
Open Settings > Permissions, then Departments.
New Department: give it a name and choose a Department Color, then Save Changes.
Reorder departments with the up and down arrows. The order is used in the Directory.
Delete Department removes it. People are not removed from the workspace.
If there are none, the page says "No departments created yet. Click 'New Department' to get started."
Putting people in departments
Open the member's profile, find the Information card and choose Edit. Under Department pick one or more, then Save. You need the Info: edit details permission. Departments are separate from roles: roles decide permissions, departments are for organisation.
Related articles
Quotas explained (types, who they apply to, and how they are completed)
Policies and acknowledgements: read and agree to a policy
Roles and permissions: the basics