These features are for workspaces that have the newer moderation, which is being switched on in stages. If you do not see them, your workspace has not received them yet.

Every case has a timeline: each change in order, in plain words, with who made it and when ("Opened the case, with a warning as the outcome", "Took back a permanent ban", "The player appealed" and so on). Private notes are never shown in it: only that they changed.

A template is a saved reason and outcome, so a common case takes two taps ("Chat spam: 3 day ban"). On the new-case form choose Start from a template. Picking one only fills the form in: nothing is created until you press Create Case.

When you open a warning you can set Warning lasts (days), from 1 to 3650. After that time the warning is shown as ended and stops counting. Nothing is deleted. Temporary bans that have passed their end date are also shown as ended.

If you are a member of the workspace and a case with an outcome is opened about you, you get a notification. You can read your own cases under My cases. This page only shows what you are meant to read: the outcome, the reason, the note written for you, how it stands now, and your appeal.

Rules:

You are told when the appeal is decided. If it was accepted, the punishment is taken back and a ban is lifted.

People with Review appeals see the appeal on the case page, with the original case around it, and a list of all appeals. They choose:

A reason is required, because the player is shown it. Nobody can decide an appeal against a case they opened themselves. Two reviewers cannot both decide: the first decision wins.

A player who is not a member of the workspace has no account there to be told or to appeal through the website.